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banners countdowns

Schedule banner visibility

Learn how to schedule banner visibility with a safe Juniper & Trail example, shopper impact, options, and recovery checks. Banner visibility should agree with campaign timing. When independent visibility controls are available, do not expose offer copy before eligibility or after the discount ends.

Before you begin

  • Enable the Badgy theme app embed
  • Write concise campaign copy and a valid destination
  • Plan mobile and desktop evidence

Keep the campaign in Draft while you verify the configuration. Use a private storefront window where the guide changes shopper-facing behavior.

Step-by-step setup

Schedule banner visibility shown in the Badgy admin, with numbered callouts for the controls and verification points described below.
Annotated Juniper & Trail example

  1. Switch between banner design and storefront placement controls.

  2. Set the background style, color, opacity, and optional image.

  3. Enter and format banner content, text color, and responsive size.

  4. Inspect the live banner preview at desktop or mobile width.

  5. Save the banner after its preview and placement are verified.

  1. Set Is active according to whether the saved banner may render.
  2. Enable Start date and enter start date/time when independent delayed visibility is needed.
  3. Enable End date and enter a strictly later end date/time when visibility must stop.
  4. Align these values with campaign apply/revert and countdown behavior.
  5. Preview before, during, and after the window in the shop timezone.

Banner visibility should agree with campaign timing. When independent visibility controls are available, do not expose offer copy before eligibility or after the discount ends.

Juniper & Trail example

Juniper & Trail uses schedule banner visibility for its Weekend Trail Kit offer. Copy is tested at desktop and mobile widths on an included home page and a direct product page. The documentation fixture uses realistic products, inventory states, variants, collections, and protected exclusions so the preview exercises the same decisions as a merchant catalog.

What shoppers will see

Active countdown with a future Trail Days boundary in the Juniper & Trail storefront, marked with one focused verification callout.
Annotated Juniper & Trail example

  1. Confirm the campaign announcement and Shop call to action at the top of the store.

  2. Check the badge and adjusted pricing on an eligible product card.

  3. Compare another product card to verify consistent campaign treatment.

Active countdown with a future Trail Days boundary in the Juniper & Trail storefront, marked with one focused verification callout.
Annotated Juniper & Trail example

  1. Confirm the campaign announcement and Shop call to action fit the mobile header.

  2. Check that the badge remains readable on the mobile product card.

  3. Scroll through additional products to verify the collection layout stays usable.

The banner renders only on eligible pages while its campaign and visibility rules allow it; the mobile layout may stack content that is inline on desktop. Check the relevant result from product through cart where applicable. For shopper-facing work, compare desktop and mobile and verify both an eligible and an ineligible item.

Common mistakes and troubleshooting

  • Acting on the wrong shop. Confirm the Shopify store and campaign before following Schedule banner visibility.
  • Trusting a stale preview. Refresh after catalog, schedule, discount, theme, locale, or market changes.
  • Repeating a background command. Read status and History first; retry only when Badgy presents a recoverable failure.
  • Checking only one viewport. Verify desktop and mobile in a private storefront window.

If the status reports revoked authorization, reconnect Shopify before retrying. If the result still differs from the preview, preserve the campaign ID and approximate time, then open support from this identified shop. Never send customer data, access tokens, or full catalog exports in feedback.

Options reference

| Option | Use it when | Consequence | | --- | --- | --- | | Active | Allow eligible rendering | Other gates still apply | | Start date | Delay visibility | Avoid pre-offer copy | | End date | Stop visibility | Avoid expired promise | | Campaign window | Use campaign-bound content | Keep independent window aligned |

Badgy behavior in this guide is reviewed against the repository's shipped UI, service rules, and feature design documents. Shopify-owned theme, Markets, Flow, billing, and discount behavior can also depend on the store's Shopify configuration; consult the Shopify Help Center for that platform configuration.

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